Privacy Policy mykadslot Personal Data Protection

Mykadslot ("we", "our platform") values the privacy of every user who accesses our website and application. This Privacy Policy is established to ensure you fully understand how we handle your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This policy applies to all information collected through the website mykadslot.pro, the mykadslot mobile app, live chat, email, and any other communication channels we operate. It also covers information you provide voluntarily as well as data collected automatically when you use our services.

We are committed to handling your personal data with full transparency, integrity, and responsibility. If you have any questions after reading this Privacy Policy, our team is ready to assist through the channels stated at the end of this document.

Mykadslot collects several categories of personal data for different purposes. The following are the types of data we collect:

We only collect data that is strictly necessary for the stated purposes. You are not required to provide certain optional data, though this may limit your ability to use some features of the mykadslot platform.

Personal data collected by mykadslot is used for the following purposes:

• Account management: Create, verify, and maintain your user account including the required KYC process.
• Transaction processing: Process deposits, withdrawals, and any financial transactions occurring within your account.
• Service delivery: Enables you to access all games and features available on the mykadslot platform.
• Security & fraud prevention: Detect and prevent any suspicious activity, fraud, or misuse of the platform.
• Legal compliance: Fulfil legal and regulatory obligations including anti-money laundering (AML) requirements.
• Service communications: Send important notifications related to your account, security, and service updates.
• Platform improvement: Analyse usage patterns to enhance user experience and platform performance.
• Customer support: Handle inquiries and complaints, and provide necessary technical support.

If you have agreed to receive marketing communications, we will use your email address and phone number to send you promotional information, exclusive offers and the latest mykadslot updates. You may withdraw this consent at any time through your account settings.

Mykadslot does not sell your personal data to any third party. However, under certain circumstances, we may need to share your data with the following parties:

• Payment providers: Transaction data is shared with trusted payment processors to enable deposits and withdrawals to be handled securely.
• KYC service providers: Identity information is shared with licensed identity verification partners for regulatory compliance purposes.
• Game providers: Minimum technical data required is shared with game software providers to ensure a seamless gaming experience.
• Legal authority: We will disclose data when required by law, court order, or a legitimate request from a regulatory authority.
• Group companies: Data may be shared within the mykadslot group of companies for internal business management purposes only.

All third parties handling your data are required to comply with security and privacy standards equal to or higher than those of mykadslot itself. Legally binding data protection agreements exist between mykadslot and all of our data processing partners.

Mykadslot implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction or disclosure:

• 128-bit SSL encryption for all data transmitted between your device and our servers.
• Data encryption at rest for all sensitive data stored in our database.
• Two-factor authentication (2FA) available for all user accounts for additional login protection.
• 24/7 security monitoring by our cybersecurity team to detect any suspicious activity.
• Strict access controls which ensures that only authorized personnel may access user data.
• Regular security audits by independent third parties to assess the effectiveness of our security measures.

While we take all reasonable measures to protect your data, no method of transmission over the internet or electronic storage is ever 100% completely secure. You also play an important role in protecting your account by using a strong password and never sharing it with anyone.

Mykadslot uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect your experience and the functionality of the mykadslot platform.

Mykadslot retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by Malaysian law:

• Active account data: Retained for the duration your account remains active and in use.
• Financial transaction data: Retained for seven (7) years after a transaction occurs to fulfill anti-money laundering and tax legal requirements.
• KYC records & identity verification: Retained for five (5) years after account closure in accordance with regulatory requirements.
• Login & session data: Retained for 90 days for security and investigation purposes where required.
• Support communication records: Retained for two (2) years for reference and dispute resolution purposes.

When the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered. You may request account and data deletion at any time, subject to applicable legal retention obligations.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by mykadslot:

To exercise any of the above rights, please contact our Data Protection Officer by email at [email protected]. We will process your request within the timeframe required by law.

Mykadslot services are not directed at individuals under the age of 18. We do not knowingly collect or store personal data of minors. All registration processes are designed to identify and prevent underage individuals from signing up.

If we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are requested to contact us immediately at [email protected].

In certain circumstances, your personal data may be processed or stored outside Malaysia by our service partners. Where this occurs, mykadslot ensures that:

• Data transfers are only made to countries with a level of data protection equivalent to or higher than that of Malaysia.
• Legally binding data transfer agreements exist between mykadslot and data recipients outside the country.
• Additional protective measures are in place to ensure your data remains safeguarded during international transit.
• Such transfers are only carried out when necessary for service delivery and never for purely commercial purposes.

By using the mykadslot platform, you consent to the transfer of your personal data in accordance with the terms set out in this section, subject to the adequate safeguards described herein.

Mykadslot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. The "Updated" date at the top of this document will always indicate the date of the latest version.

For material amendments — that is, changes that significantly affect your privacy rights — we will notify you via:

• Email to the address registered in your account at least 14 days before the changes take effect.
• A prominent notice on the mykadslot platform homepage.
• In-app notification via the mykadslot mobile app if you are using it.

Continued use of the mykadslot platform after amendments take effect will be considered acceptance of the updated privacy terms. If you do not agree with any changes, please discontinue use of the platform and contact us to close your account.

For any inquiries, requests or complaints regarding this Privacy Policy or the handling of your personal data by mykadslot, please contact us through the following channels:

• Data Protection Officer: [email protected]
• General Customer Support: [email protected]
• Live Chat: Available 24/7 via the chat icon on the mykadslot platform
• FAQ: Visit our FAQ page for answers to frequently asked questions related to privacy

We are committed to responding to all privacy-related inquiries within 14 working days. For more complex requests such as data exports or data deletion, the process may take up to 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body in your country.